Resident Experience Committee

Expression of Interest

At St Basil’s Homes (SA), we believe everyone deserves to live well, their way—with dignity, connection and a true sense of belonging.

We are inviting expressions of interest from residents, family members and members of the community to join our Resident Experience Committee, a subcommittee of the St Basil’s Board.

This is your opportunity to ensure the voices of residents and families are heard and reflected in how we deliver care, services and everyday experiences.


About St Basil’s

St Basil’s is a not-for-profit aged care provider supporting South Australians across residential care, day respite and community services.

Our approach is guided by our Living Well Model—a person-centred framework that focuses on what matters most to each individual. It recognises that wellbeing is about more than care; it’s about connection, culture, purpose and feeling at home.

Everything we do is underpinned by our values of courtesy, kindness and respect.


About the Committee

The Resident Experience Committee is a Board subcommittee that provides advice to the Board and Chief Executive on matters relating to:

  • Resident and family experience
  • Feedback, compliments and complaints
  • Opportunities to improve quality of life and wellbeing

The Committee meets quarterly.


Your Role

As a Committee Member, you will:

  • Share your lived experience as a resident, family member or representative
  • Help us understand what matters most in everyday life and care
  • Contribute to shaping improvements aligned with our Living Well Model
  • Support a culture of listening, inclusion and continuous improvement

Who We’re Looking For

We are seeking people who:

  • Are current residents, family members, or representatives of someone receiving aged care
  • Are passionate about improving the experience of older people
  • Are willing to share their perspective in a respectful and constructive way

No formal qualifications are required—your lived experience is what matters most.


Why Get Involved

By joining the Committee, you will:

  • Make a meaningful difference in the lives of residents
  • Ensure real experiences help guide decisions and improvements
  • Be part of a values-driven organisation connected to community
  • Gain insight into governance and decision-making, supporting a future Board or committee pathway

Expression of Interest

To express your interest or find out more, please contact:

Milja Lanzoni
Care and Quality Advocate
📧 mlanzoni@stbasils.com.au
📞 0428 088 378